Pathmind Privacy Policy


Updated: February 26, 2020

A. Scope

Pathmind, Inc. (“Pathmind”, “we”, “us” and/or “our”) operate this website and our platform of enterprise machine learning products and services (altogether, the “Services”). This Privacy Policy sets forth our policy with regard to information, including personally identifiable data (“Personal Data”) that is collected from visitors to this website and through our Services. We recognize that when you choose to provide us with personal data about yourself, you trust us to act in a responsible manner.

By voluntarily providing us with Personal Data through our Services, or by vrtue of your assent to an “opt-in” request from us, you consent to our use of your Personal Data in accordance with this Privacy Policy. If you provide Personal Data for the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to our offices and servers and the authorized third parties located in the United States.


B. Types of Data

So we are clear about the terminology we are using, when we use the term “Personal Data” in this Privacy Policy, we mean any information relating to you as an identified person (such as your name, address, telephone number, e-mail address, etc.). When we use the term “Anonymous Date” in this Privacy Policy, we mean information that is not associated with or linked to your Personal Data. Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.


C. Information Collected

When you interact with our Services we may collect Personal Data and other information from you, such as when you contact us with inquiries register for access to Services, use certain Services, or allow third parties to provide us with information to contact you. Here are some examples of Personal Data we may collect from you:

  • We may collect your email address or other Personal Data that you provide to us either in an e-mail or if you contact us with a question or inquiry.
  • We may collect your name, address, phone number, email address, and any other Personal Data that you provide to us if you contact us for employment.
  • We may collect your name, address, phone number, email address, company name and any other Personal Data that you provide to us through your registration for a Service or if you otherwise contact us regarding product or service information, sales inquiries, partner inquiries or customer support/service inquiries.
  • When you register for a Service or when you provide information in connection with a transaction, we may ask you for and collect certain Personal Data such as your name, email address, billing address, telephone number, account number user identification and password.
  • When you interact through our website or other Services, such as in community discussions, chats, and other correspondence (whether through our website, Service or sent directly to us), we may collect Personal Data such as your name, email address, correspondence address, and telephone number.
  • When you interact with our website and other Services, we may collect information such as your device ID, computer and connection information, statistics on page views, traffic to and from the website(s), IP address and standard web log information.
  • If you provide us feedback on our Services or contact us via email, we may collect Personal Data such as your name and email address, and we may also collect other information included in your inquiry, such as information needed to send you a reply.

The above list provides examples of the Personal Data that may be collected through our Services. In addition, we may collect your name, address, phone number, email address, and other Personal Data that you provide to us by completing a registration questionnaire or providing your business card to us at a trade show or other conference or meeting.

When you interact with us through our Services, we receive and store certain anonymous information. To make our Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from visitors, such as browser type, operating system, Internet Protocol (IP) address (which is a number that is automatically assigned to your computer or device when you use the Internet, and which may vary from session to session) domain name and/or a date time stamp from your visit. Such information, which is collected passively through various technologies, cannot presently be used to specifically identify you. We may store such information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. We may use such anonymous information and pool it with other information to track, for example, the total number of visitors to a Service, or the number or visitors to a particular page of a Service, or the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.


D. Cookies

In operating our Services, we may also use “cookies” (as defined below) and navigational data like Uniform Resource Locators (URLs) to gather information regarding the date and time of your visit and the information which you searched and viewed. “Cookies” are text files that are stored on your computer and that allow an analysis of the use you make of the Services. Most of the cookies we use are deleted from your computer at the end of the browser session (so-called “session cookies”). Other cookies remain on your computer and allow us to recognize your computer on the next visit (so-called “persistent cookies”). These cookies provide you with a more personal and interactive experience on our website. For example, these cookies may be used to greet you with your user name and not require you to re-enter information or fill out forms with your data for subsequent interactions. Cookies help provide additional functionality to the Services or help analyze usage of the Services more accurately. When we use cookies we do not collect Personal Data without your permission. If you do not want to use cookies, you may deactivate or delete them in your web browser. Please be aware that disabling cookies might make it difficult to use some of our Service features, as some Service feature may only be available with activated cookies.

We may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

We may combine this automatically collected log information with other information we collect about you, including Personal Data, to improve our Services, as well as for marketing analytics and Service operation purposes.


E. Google Analytics

We may allow third party providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of, or engagement with, the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the website(s) associated with a Service and enhance your experience when you use our Services. The information generated by the cookie about your use of a website is usually transferred to a Google server in the US and stored there. However, if IP anonymization is enabled on a website located in the European Union (EU), Google may truncate your IP address beforehand within member states of the EU or other parties to the Agreement on the European Economic Area. Only in exceptional cases under this scenario will the full IP address be sent to a Google server in the US and shortened there.

On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Such data collection and storage can be contested at any time with effect for the future. In addition, you may prevent the collection by Google of data generated by the cookie and related to your use of a Service (including your IP address) as well as the processing of this data by Google by using the following link to download and install the available browser plug-in.

For more information on how Google uses this data, go to For more information about the Google Analytics Terms of Service, please visit: The Privacy Policy for Google Analytics may be found at


F. Information Collected from Third Party Companies

We may receive Personal Data and/or Anonymous Data about you from companies that provide our Service by way of a co-branded or private-labeled website or companies or individuals that offer their products on our Website or through our Service. These third party companies and individuals may supply us with Personal Data. We may add this information to the information we have already collected from you via our website in order to improve the Service we provide.


G. Registration and Sharing Through Third Party Services

We may offer single sign-on Services that allow you to use third party login credentials to sign into our Service. With your express permission, we may also transfer information contained in your third party profile to your profile information for our Services. We may also enable you to import information about who you are connected to, as well as enable you to share information with those third party sites. You may discontinue this sharing in conjunction with our Services at any time through your preference page.


H. Information You Share Through our Services

In the course of your use of our Services, certain Personal Data that you provide, such as your name, may be displayed through certain Services (and so available to the public) and connected to all of your activity with the Service. If you choose to associate your Personal Data with your Service activity, other users of the Service with whom you have chosen to reveal your Personal Data through the Service may be able to associate you with your Service activity.

If you access such a Service from a shared computer or a computer in an Internet café, unless deleted, certain information about you may also be visible or accessible to other individuals who use later use the same computer.


I. Social Media Buttons

On our website we use the following social media plug-ins: Facebook, LinkedIn, Twitter, YouTube. The plug-ins can be identified by the social media buttons marked with the logo of the provider of the respective social media networks. We have implemented these plug-ins using the so-called 2-click solution. This means that when you surf on our website, personally identifiable information will initially not be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins will your personally identifiable information be transmitted: By activating the plug-in, data is automatically transmitted to the respective plug-in provider and stored by them (in the case of US providers your personally identifiable information will be stored in the US). We neither have influence on the collected data and data processing operations conducted by the providers, nor are we aware of the full extent of data collection, the purposes or the retention periods.

Information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection.

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA:

Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA:


J. Use of Collected Information

We use Personal Data that you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the personal information in connection with the reason for which it was provided. For example, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. If you provide Personal Data to obtain access to a Service, we may use your Personal Data to provide you with access to the Service, monitor your use of the Service, provide you with support, troubleshoot problems resolve disputes, and communicate with your regarding the Services.

By way of further illustration, we and our affiliated companies may use your Personal Data and other non-identifiable or anonymous information collected through our Services, as applicable, to:

  • Deliver information, products or services you request or purchase.
  • Facilitate the creation of and secure an account for you for the Services.
  • Complete your transaction or service request.
  • Identify you as a member in the Service system.
  • Send you a welcome verification e-mail after account creation.
  • Contact you in response to general e-mail inquiries and specific inquiries regarding our Services, employment, sales, suppliers, and support and service requests.
  • Provide Services through our platform and any associated consulting and customer support.
  • Respond to your inquiries, investigate complaints, issue invoices, collect fees, resolve disputes, and troubleshoot problems;
  • Monitor your compliance with and enforce the terms of our Services and prevent, detect, and investigate potentially prohibited or illegal activities.
  • Help us better understand our users and improve the quality, content and functionality of our Services, as well as customize and measure our Services and content.
  • Tell you about our Service, service updates, and promotional offers based on your communication preferences.
  • Compare information for accuracy, and verify it with third parties.

We and our affiliates may use collected Personal Data to contact you in the future to tell you about information that we believe will be of interest to you, and to send you newsletters or other communications that you may have requested. If we do so, each marketing communication we send to you will contain an instruction permitting you to “opt-out” of receiving future marketing communications. If at any time you do not wish to receive any future marketing communications, please contact us as indicated below.

If you provide us with Personal Data, for instance when ordering products or information material, we treat the Personal Data in compliance with applicable law and regulations. To the extent these regulations allow the collection, processing or use of Personal Data without a separate formal consent for the processing of orders or inquiries, we will observe the applicable legal requirements and limits while obtaining formal consent where required. When registering for a newsletter, your email address will be used for the purpose of providing you with the newsletter until you unsubscribe. Opting-out of receiving our publications is possible at any time.

If you choose to provide us with Personal Data, we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your Personal Data to the United States, or other jurisdictions, which may not have the same data protection laws as the EU and other regions. With knowledge of these risks, by providing your Personal Data you understand:

  • Your personally identifiable information may be used for the uses identified above in accordance with this Privacy Policy; and
  • Your personally identifiable information will be transferred to the United States as indicated above.


K. Creation of Anonymous Data

We may also use your Personal Data to create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We may use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Service and improve site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.


L. Our Disclosure of Your Information

We are not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are certain circumstances, however, where we may share your Personal Data with third parties without further notice to you, as described below:

We may disclose Personal Data if required to do so by law or in a good faith belief that such action is necessary to: (i) comply with a legal obligation or government request; (ii) protect and defend the rights or property of Pathmind, including prevent illegal use of Services or violation of our Service terms and conditions or our policies; (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public; or (iv) protect against legal liability, defend against third party claims or assist in fraud prevention or investigation (such as counterfeiting).

We may provide your Personal Date to our vendors or other service providers to help us bring you the Services we offer or to facilitate our transactions with you. Specifically, we may share the Personal Data you have provided to us with vendors who house our servers, host our sies, for shipping and delivery, to manage and service our data, distribute e-mails, manage brand and product promotions, manage accounts, prepare invoices, send email updates about Pathmind and its Services, remove repetitive information from our customer lists, process payments for our products and services, and provide certain Services and features. Where we utilize third parties for the processing of Personal Data, we endeavor to implement reasonable contractual and technical protections limiting the use of that information to the purposes we specify.

  • We may disclose your Personal Data to those third parties to whom you ask us to send Personal Data.
  • We may offer products or services jointly with other companies and we may share your information with that company in connection with your use of the product or service.
  • As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.


M. No Spam, Spyware or Spoofing

We and users of our Services do not tolerate spam. You should make sure to set your Pathmind communication preferences so we communicate to you as you prefer.


N. Accessing, Reviewing and Changing Your Personal Data

You may change any of your Personal Data in your account by editing your profile within your Pathmind account or by sending an e-mail to us at the e-mail address set forth below. We will take reasonable steps to update or correct Personal data that you have previously provided to us via the Services. You may also request that we delete your Personal Data. which we will do subject to any legal or contractual retention requirements, in which case we will only retain such Personal Data for so long as such requirement persists. Upon your request, we will close your Service account and remove your Personal Data from view as soon as reasonably possible, based upon your account activity and in accordance with applicable law. We retain Personal Data for closed accounts to comply with applicable law or regulations, prevent fraud, for archival purposes, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our terms for Services, or take other actions otherwise permitted by law.

For purposes of the EU General Data Protection Regulation and if you are an EU data subject, or under certain other national or state laws, you have the right to request: (i) access to your Personal Data; (ii) correction of your Personal Data if it is incomplete or inaccurate; (iii) deletion of your Personal Data; and (iv) object to the processing of your Personal Data on compelling legitimate grounds relating to your personal situation. Where we have obtained your consent for the processing of your Personal Data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your Personal Data, including opting-out from the use of such information for direct marketing purposes.


O. Security

We take reasonable measures to protect Personal Data provided to us via the Services from loss, misuse and unauthorized access, disclosure, alteration or destruction, including using a variety of technical and organizational security measures to maintain the safety of your Personal Data. We also use firewalls and other industry standard technologies and procedures to protect your information from unauthorized access, disclosure, alteration, or destruction, and your Personal Data is processed in secured networks and is only accessible by a limited number of persons with access rights to these systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and technologies. No Internet or email transmission is ever fully secure or error free and our Services may not be secure. As you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your Personal Data that they collect from our Services. Please keep this in mind when disclosing information to us via the Internet. You should not expect, that your Personal Data or private communications will always remain private. We will have no liability for disclosure of such data due to errors in transmission or interception by unauthorized acts of third parties.


P. Exclusions

This Privacy Policy does not apply to any unsolicited information you provide to us through a Service or other means. All such unsolicited information will be deemed non-confidential and we are free to reproduce, use, disclose, and distribute any such unsolicited information to others without limitation or attribution.

This Privacy Policy applies only to our Services. Our Services may contain links to other websites not operated or controlled by Pathmind (the “Third Party Sites”). The policies and procedures we describe here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.


Q. Children

We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please contact us, and we will endeavor to delete the information from our databases.


R. Online Tracking

Certain pages on our website may have software or lines of code installed within the page that provide us with information about the “clickstream” of our visitors during their visit to our Service. This also allows us to know which pages the visitors came from, what navigational paths they took, and which areas of the site they visited. We currently do not respond to Do Not Track (“DNT”) signals.

S. Other Terms and Conditions

Your access to and use of the Services is subject to the applicable terms and conditions for the respective Service.


T. Changes to this Privacy Policy

The Services, our business, and applicable law and regulations may change from time to time. As a result, at times it may be necessary or appropriate for us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically and especially when you provide Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy will indicate your agreement with the terms of such revised Privacy Policy.


U. Contacting Pathmind

You may object to the processing of your Personal Data and withdraw your consent (with effect for the future) at any time. For any questions about data privacy, to request changes or corrections, or to issue an objection or withdraw your consent, please contact [email protected] Additional contact information is available at:

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, in addition to the contact information above, you may contact us at:

Pathmind, Inc.
1328 Mission Street, Suite 9
San Francisco, CA, 94103

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